Reviewed By: Cynthia
Posted: Friday, April 09, 2010
Location: Las Vegas, NV
Comments: I am sure the product is good but I have an issue with the packaging. Quick suggestion...It should be in a small bottle or include a sticker on the jar to be gentle when opening because during shipping it gets shook up. When I opened the jar it spilled and ran down the sides. I was upset because I lost a fair amount before ever using it.
FNWL Response: Cynthia, thank you for mentioning that you received the Rosemary Oil CO2 Extract in a jar instead of a bottle. We normally do package it in bottles, but a packaging mistake was made. A replacement bottle is on its way to you, and we have taken steps to ensure this error doesn't happen again. Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.
"Thank you for getting my order to me faster than I imagined with your move. I hope your new home is wonderful! I LOVE the Brown Sugar and Bay Rum scents. I purchased both due to the samples you sent me several weeks ago. I also love the free gift, the heart shaped cellulite brush. What class, a nice little gift for waiting for a short time. Thanks so much!"
- Tina Felton | Cumberland, MD