Reviewed By: Kevin Posted: Wednesday, April 21, 2010 Location: St. Louis, MO Comments: This product is freeze dried and has a spec for particle size of 10 mesh or less. Unfortunately, the product was shipped to me as 1 hard lump like a hockey puck. FNWL Response: Kevin, Organic Spray Dried Aloe Vera Leaf Powder is very hygroscopic and as such, it will readily absorb moisture from the air. Upon getting your feedback, we have asked our staff to check our inventory, and it is all carefully packaged and free flowing as it should be. We're a bit mystified why your container has become solid. As a guess, your package may have been left outside in the rain. We're very sorry for the inconvenience, and our Customer Care Department will be contacting you. The hardened product can still be used and is not affected by the absorption of moisture. It can just be crumbled and dissolved into the formulation (it has to be dissolved into the formulation anyway).
|
Do You Have Product Questions?
Our goal is to empower every customer with the knowledge needed to make informed and confident product decisions.
Clicking the button above should open your email application.
If it doesn’t, you can reach us directly at productsupport@fromnaturewithlove.com.
“Your products are not only some of the best quality I have seen, but the detail taken in packaging and shipping alone is top notch.”
“I received my order on Monday. ABSOLUTELY AMAZING!!!!! Your products are not only some of the best quality I have seen, but the detail taken in packaging and shipping alone is top notch. Your website has provided me with a ton of educational information before I even placed my order. I am excited about a long and happy relationship with your company. Thanks for a wonderful place to shop, but more importantly, thanks for the information and knowledge you provide with each product. I just can't get enough of your website.”
Tia Cutbush, Raleigh, NC
