Customer Service

Please refer to the below links for information and answers to the most common questions about our company and procedures. If you are not able to find the information you are looking for, please refer to our Contact Us page for our e-mail and telephone contact information.

General Company Information and Policies

Our Story

Learn a little about From Nature With Love and its beginnings.

Anáil Moon Devī's 25th Anniversary Message

Read Company CEO Anáil Moon Devī's heartfelt message, written at the time of the company's 25th anniversary.

Our Company History and Timeline

We've come a long way during our 25 years in business! Explore this timeline of our major accomplishments.

Meet Our Team

We'd love to introduce you to our From Nature With Love family!

Customer Testimonials

We greatly appreciate the lovely feedback that we regularly receive from our valued customers. A selection of customer comments and testimonials appears on this page.

How We Give Back

We believe that our choices - and yours - impact every inch of this living planet. By supporting like-minded conscious organizations and programs, we pursue our dream of protecting all life and healing our planet - together. View our Giving Back page to explore the initiatives, company programs, charities and important projects that we support.

Ordering Policies

Our ordering policies appear on this page. Please carefully read them before placing your order.

Privacy Policies

From Nature With Love strives to ensure your privacy. Our privacy policies and practices appear on this page.

Organic Certificate

We have been certified through CCOF since 2006. View our certificate for more information. From Nature With Love is a registered trademark of Natural Sourcing, LLC. You'll notice that our certificate appears in the name of Natural Sourcing.

Halal Certificate

Our certification is provided by Halal Certification Services. As with our organic certificate, you'll notice that our certificate appears in the name of Natural Sourcing. From Nature With Love is a registered trademark of Natural Sourcing, LLC.

Kosher Certificate

Our certification is provided by Kosher Certification Service. As with our organic certificate, you'll notice that our certificate appears in the name of Natural Sourcing. From Nature With Love is a registered trademark of Natural Sourcing, LLC.

Credit Card Fax Form

If you prefer to fax your credit card information instead of entering it within our secure checkout system, we welcome you to do so. Please print out our Credit Card Fax Form, complete it and submit it after you complete your online checkout. Please fax the form to us at (203) 267-6065.

Sales and Use Tax

In order to comply with the sales tax regulations for each state, we must collect sales and use tax on all non-exempt orders where applicable. If you have procured a current sales tax exempt certificate (sometimes known as a resale certificate) from your state, please provide a copy of your certificate to us so that we can denote that your business account is exempt from sales tax.

Please email your certificate to or fax to 203-702-2501.

The sales and use tax rate is based upon your shipping address, even if your primary business address is located in a different state.

Our company is located in the state of Connecticut, and we are able to provide a link to the Connecticut Sales and Use Tax Certificate. This certificate can only be used if your shipping address is located in Connecticut. If not, please contact the state in which you have packages shipped to procure the correct certificate.

Wholesale Information

We invite you to visit the Wholesale Information area to learn about From Nature With Love's wholesale pricing.

Frequently Asked Questions

Please visit our Frequently Asked Questions area for answers to the most common questions.

Employment Opportunities

FNWL is hiring! Visit this area to learn about our available employment opportunities.

Programs and Services

The Natural Beauty Workshop

Visit FNWL's regularly updated blog, The Natural Beauty Workshop, for informative articles, recipes, interviews, tips and practical information on natural skin and hair care.

Soap Donations Wanted to Help Homeless and Domestic Abuse Shelters

We are pleased to coordinate the donation of soap to aid residents of homeless and domestic abuse shelters. Please click on the above link to learn how you can help provide soap donations.

Product Donation and Sponsorship Requests for Trade Shows and Gatherings

We are pleased to consider donating products, catalogs and other goodies for qualified trade shows, gatherings and other events.

Instructor Directory

The Instructor Directory is a free service offfered by FNWL intended to help students connect with qualified instructors. From Nature With Love does not provide an endorsement for any of the instructors that appear in the directory.

Instructor Program

This program is devoted towards assisting qualifying instructors and their students by offering discounts off of their From Nature With Love orders. Visit this area for details.

Discount Codes

Occasionally, From Nature With Love offers discounts and other special promotions to the subscribers of the From Nature With Love Mailing List and to select organizations. Visit this page to learn how to redeem discount codes or to request one for your qualifying group or organization.

Custom Soap Maker List

We have received numerous requests from retailers and other businesses that are interested in finding soap makers that will accept custom soap orders.This area lists our soap making customers that are available to do custom soap orders.

Test Laboratories

The laboratories that appear on this list have indicated that they perform challenge testing for cosmetic and toiletry products.

FNWL Text & Banners for Linking

Please visit this page for information and graphical banners that may be used for linking to From Nature With Love.

Article Reprints

We are pleased to offer a selection completed articles that may be reprinted at no charge by approved sites, magazines and newspapers. To view the articles, please visit this area.


Checkout Assistance

Please visit the Checkout Assistance area if you encounter any difficulties during your online checkout.

Getting Help

We invite you to visit this page to learn of all the ways that you may obtain help with your questions about our products or Web site.

Contact Us

Our Contact Us area provides our telephone numbers, physical address and complete e-mail directory.

“You carry high-quality products,
and your customer service is among the best.”

“Love your company! I really appreciate that you post all reviews, not just the positive ones. You carry high-quality products, and your customer service is among the best. Thank you!”



Receive Free Samples With Your Qualifying Order!

Receive Up to Five Generously Sized Free Samples With Your Qualifying Order!

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