Reviewed By: Deborah
Posted: Wednesday, April 20, 2011
Location: Oxford, MI
Comments: The bottles are fine, but some of the spray nozzles don't work at all.
FNWL Response: Deborah, if you believe that you may have received a bad batch, please be sure to contact our Customer Care Department so that we can rectify the situation for you. Please note that thicker formulations aren't ideally suited for the sprayers. Undiluted essential oils can eat through the components. We find that formulations that include essential oils but that don't include an emulsifier can sometimes cause difficulty with the sprayers. (Shaking very well immediately before use, however, works wonderfully for me with my water+alcohol+low concentration EO sprays).
Reviewed By: Cori
Posted: Tuesday, February 09, 2010
Location: Bethlehem, PA
Comments: The spray pump rarely works. I have to pump it 50 times and even then I'm only hoping that a spray will come out. I've used 10 bottles out of my order with the same result each time. The essential oils I got from here are phenomenal. I just wish I had a good pump to make sprays from them.
FNWL Response: Cori, essential oils, especially when used in strong concentration (or when not emulsified well so that pure drops of essential oil can come into contact with the mechanisms) can damage the components of rubber droppers and sprayers. This will happen with -any- sprayers. Please be sure you are emulsifying well and using low essential oil dilutions.
"Your prices are better on just about everything I need (not everything, but most), and I love that there is no minimum order. I also love the resource of being able to e-mail you and ask questions about the best way to use your products. I'd like to expand into offering all natural body care stuff, but sometimes I have questions. I've been telling anybody who could benefit about this site - it's amazing. Just keep up the good work."
- Jessica McGuinty | Berkeley, CA