COVID-19 Update: We are Open* and Shipping Orders
Dear Valued Customers and Friends,
We know that the pandemic is causing great uncertainty right now, and we want to reassure you that we are open and that we are doing all that we can to ensure the safety of our employees.
Many of our valued customers produce essential personal care products that are especially important right now. We are pleased that according to the executive order signed by our Governor, Natural Sourcing may remain open so that we can continue to supply the ingredients necessary to produce these essential products.
Our facilities offer a safe, clean and healthy environment for our products and staff, and we are providing ongoing training and following the recommendations of the CDC.
We have encouraged telecommuting as appropriate for our staff that is able to work remotely. We already have a number of staff members that are fully able to work remotely.
*We are open during our normal operating hours (except for holidays).
Processing and Shipping Delays:
Our order fulfillment process is taking significantly longer than normal. We have a surge in orders, and we are presently working with a smaller staff.
We are here for you, but please allow us extra time to respond to inquiries and process orders.
We want to assure you of our commitment to you, to our staff and to our local and global community. Please be assured that we are taking great strides to be as efficient as possible. We will continue to do everything we can to provide outstanding service and communication.
Thanks so much for your patience and the privilege of serving you. We look forward to doing so now and well into the future.
For orders placed today, our expected time to complete and ship most orders is 7 business days.
"Your prices are better on just about everything I need (not everything, but most), and I love that there is no minimum order. I also love the resource of being able to e-mail you and ask questions about the best way to use your products. I'd like to expand into offering all natural body care stuff, but sometimes I have questions. I've been telling anybody who could benefit about this site - it's amazing. Just keep up the good work."
- Jessica McGuinty | Berkeley, CA