Dear Valued Customers and Friends,
Our order fulfillment turnaround is operating at near normal speeds. However, we are presently working with a smaller staff, and we will continue to have periods where it may take us a few extra days to fulfill and ship orders.
We are here for you, but please allow us extra time to respond to inquiries and process orders.
We want to assure you of our commitment to you, to our staff and to our local and global community. We are taking great strides to be as efficient as possible, and we will continue to do everything we can to provide outstanding service and communication.
Thanks so much for your patience and the privilege of serving you. We look forward to doing so now and well into the future.
For orders placed today, our expected time to complete and ship most orders is 4 business days.
"You have a truly WONDERFUL company! Not only the incredible selection of marvelous products, but also the excellent people who stand behind them.. In this day and age of poor quality merchandise and apathetic customer service, it is a true delight to encounter a company with exceptional quality in both fields. I'm so glad to have wandered into your warm and very fragrant world. Thanks in advance for all of the fun I'm going to be having with your beautiful products!"
- Barbara Tipton | Woodstock, IL